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SonicOS 5.8.1 Administrator Guide
Statistics in the TSR” on page 1103 and “Viewing SSO Mouseover Statistics and Tooltips” on
page 1101). Requests waiting on the ring buffer for too long could lead to slow response times
in SSO authentication.
This setting works in conjunction with the automatically calculated number of user requests per
message to the agent when polling to check the status of logged in users. The number of user
requests per message is calculated based on recent polling response times. SonicOS adjusts
this number as high as possible to minimize the number of messages that need to be sent,
which reduces the load on the agent and helps reduce network traffic between the appliance
and the agent. However, the number is kept low enough to allow the agent to process all of the
user requests in the message within the poll period. This avoids potential problems such as
timeouts and failures to quickly detect logged out users.
Viewing SSO Mouseover Statistics and Tooltips
The SSO Configuration page provides mouseover statistics about each agent, and mouseover
tooltips for many fields. On the Settings tab, a green LED-style icon next to an agent indicates
that the agent is up and running. A red LED icon indicates that the agent is down.
To view the statistics for a particular agent, hover your mouse pointer over the statistics icon
to the right of the SSO agent. This also works for individual TSAs on the Terminal Services
tab.