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SonicOS 5.8.1 Administrator Guide
• User login denied - SSO Agent agent timeout – Attempts to contact the SonicWALL SSO
Agent have timed out.
• User login denied - SSO Agent configuration error – The SSO Agent is not properly
configured to allow access for this user.
• User login denied - SSO Agent communication problem – There is a problem
communicating with the workstation running the SonicWALL SSO Agent.
• User login denied - SSO Agent agent name resolution failed – The SonicWALL SSO
Agent is unable to resolve the user name.
• SSO Agent returned user name too long – The user name is too long.
• SSO Agent returned domain name too long – The domain name is too long.
Note The notes field of log messages specific to the SSO Agent will contain the text
<domain/user-name>, authentication by SSO Agent.