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4.4 Troubleshooting
4 - 32
4.4.9 When PC has Hung Up
If the PC locks up during system operation, close Windows, shut down the system, and restart it.
Although the program can be ended and the system restarted, that approach may result in
unstable system behavior. The recommended procedure is to shut down the entire system.
Before the system is shut down, if there any programs other than the SEM control program that
are running, save the data if it is at all possible, and close the programs.
(1) On the Windows Taskbar, click Start and select Shut down Windows. On the Windows
closing screen, select Computer may be turned off, and click the (Y) button.
If this cannot be performed, on the keyboard press the Alt, Ctrl, and Delete keys
simultaneously. Windows Security will appear, on the menu, select Shutdown.
(2) Wait until a "Turn off computer" message appears (depending on settings, in some PCs
the power is shut off automatically).
If the PC fails to turn itself off, hold down on the power button on the PC to shut it off.
On rare occasion if the power for the PC fails to shut off when the Power button on the PC
is pressed for 20 seconds or more, confirm that the hard disk access light is off, and then
turn off the DISPLAY breaker, to be described in the next paragraph. (If the hard disk
access light is on, wait until it goes off.)
(3) Allow about 1 minute, and then turn on the DISPLAY breaker. (If the PC is not set to start
up automatically when the power is turned on, manually turn on the PC power.)
If Windows was not shut down properly during the preceding session, a "Checking file
system on C: ... To skip disk checking, press any key with 10 second." message may
come on. If no action is taken at this point, the Scan Disk program starts automatically.
Upon completion of Scan Disk, on rare occasion the system may come up in Safe mode. If
this happens, click Start - Turn off computer to restart the system.
(4) Log in to Windows. Launch the S-3400N program.
See <3.1.2 Startup Operation>.
(5) If the program locked up and the S-3400N control program was not shut down normally, in
some cases the condition that existed before the shutdown may not be reproduced (the
condition that existed two sessions ago comes up).
4.4.10 When Error Messages are Shown
Messages shown on the S-3400N GUI include operation assist messages, warning for operation
and messages showing instrumental error.
Messages are shown with a number. Refer to the list of messages in the appendix.