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Call Prompting
5-18 Issue 4 September 1995
NOTE:
When the TTR is disconnected due to a
route-to number, route-to
digits, converse-on
or an
adjunct routing
step, all dial-ahead digits
will be discarded. This means that following a failed
route-to,
converse
or
adjunct routing
step, a subsequent
collect digits
step
always requires the user to enter digits.
The caller who enters dial-ahead digits no doubt knows which digits to enter
ahead of time due to his or her familiarity with the service provided. Once the
caller masters the digit sequence relevant to a particular service, the dial-ahead
digit capability saves time and also eliminates much of the redundancy
associated with automatic telephone servicing.
ASAI-Requested Digit Collection
The ASAI-requested digit collection feature gives an adjunct the ability to request
that a DTMF tone detector (TN744 or TN 2182) be connected for the purpose of
detecting user-entered digits. The digits collected as a result of this feature are
passed to ASAI monitoring and/or controlling adjuncts for action. The switch
handles these digits like dial-ahead digits. This feature allows the caller to
request Sequence Dialing after the call has been routed to the final destination
and has resulted in an unanswered call (busy, no answer, etc).
Note that these digits are not necessarily collected while the call is in vector
processing. They are sent to an ASAI adjunct, and/or they may be used by Call
Prompting features.
ASAI Adjunct Routing and Call Prompting features must be enabled on the
switch for this feature to work.