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Fundamentals of Call Vectoring
3-8 Issue 4 September 1995
■ Extension. Extension number used to identify the VDN.
■ Name. Name that is associated with the VDN. This name, which is shown
on the agent’s display, is optional and can contain up to 15 characters.
■ Allow VDN Override. Option that allows the name and other attributes of
a subsequently routed to VDN to be used instead of the name and
attributes of the current VDN.
■ COR (Class of Restriction). 1- or 2-digit number that specifies the COR
of the VDN.
NOTE:
As a security measure, you can deny incoming callers access to
outgoing facility paths by configuring the COR of the VDN to prohibit
outgoing access. For details, refer to the
GBCS Products Security
Handbook
, 555-025-600.
■ TN. The Tenant Partition Number for this VDN.
■ Vector Number. Vector-assigned number that determines which vector is
activated when a call comes into a VDN. Several VDNs may send calls to
the same vector.
■ AUDIX Name. Only displayed for G3r. The name of the AUDIX that is
associated with the VDN as it appears on the Adjunct Names form.
■ Messaging Server Name. Only displayed for G3r. The name of the
messaging server as it appears in the Adjunct names form.
■ Measured. Indicates whether data about the VDN is being measured
internally by BCMS, externally by CMS, by both BCMS and CMS, or not at
all.
add vdn xxx Page 1 of 1
VECTOR DIRECTORY NUMBER
Extension:
Name:
Allow VDN Override?
COR:
TN:
Vector Number:
AUDIX Name:
Messaging Server Name:
Measured:
Acceptable Service Level (sec):
VDN of Origin Annc. Extension:
1st Skill:
2nd Skill:
3rd Skill:
Return Destination: