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Call Vectoring Commands
A-86 Issue 4 September 1995
NOTE:
Complete operational details for the
route-to
commands are provided in
Appendix G.
queue-to main split
Fails if any of the following are true:
■ Split’s queue is full.
■ Split is not vector-controlled.
■ Call is already queued at the specified
priority to the specified split.
■ Call is already queued to three
different splits.
Continue vector
processing with the
next sequential step.
Otherwise:
Succeeds, and the call is terminated to an
agent.
Exit vector
processing, and
pass control to call
processing.
Succeeds, and the call is queued or
requeued in the specified split at the
specified priority.
Continue vector
processing with the
next sequential step.
stop
Always succeeds. Exit vector
processing. Control
is passed to normal
call processing. Any
queuing or treatment
in effect remains in
effect. Call is
dropped if not
queued.
wait-time
Always succeeds. Connect the specified
treatment and pass
control to the delay
timer. Any feedback
is continued until
other feedback is
provided.
Table A-11. Call Vectoring Command Success/Failure Criteria
Command Success/Failure Criteria
Vector Processing
Disposition