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Issue 4 September 1995 IN-7
receiving switch operation, 8-4
sending switch operation
, 8-3
M
maximizing performance, M-1, M-3, M-4, M-6, M-8, M-9
example vector
, M-3, M-5, M-6, M-7, M-8, M-9, M-10
messaging
, 3-14, A-60
ASAI
contents of
, 9-2
example
, 4-14
leaving a message
, 2-14
messaging command
example
, 4-13
neutral vector command
, 8-8
success/failure criteria
, A-85
syntax
, A-60
troubleshooting
, D-8
multiple call handling
, 3-5
N
naming
a vector
, 2-4
neutral vector command
, 8-7
non-business hours
call during
, 2-13
numbering
of vector steps
, 2-5
O
observing VDNs, 3-11
off-loading calls
, 1-5
option
VDN override
, 3-9
originator’s display
, 8-12
P
passing digits
to an adjunct
, 5-5
to PBX
, 3-9
performance
basic principles for improving
, M-1
effects of ASAI link failure
, 9-3
evaluating
, F-2
effectiveness of vector programming
, F-2
for split
, F-12
improving
, M-3, M-4, M-6, M-8, M-9
example vector
, M-3, M-5, M-6, M-7, M-8, M-9, M-10
looping
, M-1
maximizing
, M-1, M-4, M-6, M-8, M-9
, M-3
processing cost
comparisons
, M-4, M-5, M-7
of vector steps
, M-11, M-12
testing vectors
, M-2
personalizing call treatment
, 2-17
placing a call in queue
, 1-5
preventing unauthorized users access
, I-1
prioritizing calls
, 2-7, 2-11, 2-17, 3-4
process
involving general number dialing
diagram of
, 11-22
involving specific number dialing
diagram of
, 11-21
processing calls
faster
, 2-15
functions
, 4-2
intelligently
, 2-15
programming call processing
, 1-5
prompting a caller
, 3-9
properties
, 3-7
providing
an announcement
, 1-5
call treatments
, 3-12, 4-2, 4-3
caller feedback
, 2-16
choices to callers
, 2-16
faster service
, 2-17
feedback
, 2-7, 2-8, 2-10
initial feedback to caller
, 3-5
load balancing
, 2-17
night service
, 2-16
security
, 3-8
Q
queue-to command, 3-14, A-64
queue-to main
differences between G2 and G3
, E-3
neutral vector command
, A-66
queue-to main command
neutral vector command
, 8-8, A-65
success/failure criteria
, A-85
syntax
, A-64
troubleshooting
, D-5
queuing calls
methods for
, 3-2
to split
, 3-3
maximum number of
, 3-3
without call vectoring
, 3-4