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Contents
Issue 4 September 1995 xiii
Valid Entries A-49
Requirements A-51
Examples A-51
Operation A-52
Answer Supervision Considerations A-53
Feature Interactions A-53
CMS Interactions A-53
Goto Vector Command A-54
Purpose A-54
Syntax A-54
Conditions = available-agent, staffed-agents: A-54
Conditions = calls-queued, oldest call-wait: A-54
Condition = rolling-asa: A-55
Condition = counted-calls: A-55
Condition = expected-wait: A-55
Valid Entries A-55
Examples A-57
Operation A-58
Answer Supervision Considerations A-59
Feature Interactions A-59
CMS Interactions A-59
Messaging Command A-60
Purpose A-60
Syntax A-60
Valid Entries A-60
Requirements A-60
Example A-60
Operation A-60
Answer Supervision Considerations A-61
Feature Interactions A-61
CMS Interactions A-62
BCMS Interactions A-63
Queue-to Main Command A-64
Purpose A-64
Syntax A-64
Valid Entries A-64