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Unexpected Command Operations
Issue 4 September 1995
D-7
converse-on split
VRU script not executed. Queue full. No queue. Invalid
split. Split not vector-controlled.
VRU down.
"Ani" digits not passed. ANI not available.
"Qpos" digits not passed. Call not queued to a
nonconverse split.
No data returned from VRU. No TTRs available on DEFINITY.
VRU script terminated
prematurely.
Wait digits not passed
Agent becomes available. VRU
script attempted to transfer the
call.
Call not queued or no working
agents in splits where call is
queued.
disconnect
Announcement not heard. Announcement board not
present.
Announcement not administered.
Announcement not recorded.
Announcement being
rerecorded.
All ports busied out.
Announcement restore in
progress.
Extra delay. Announcement queue full.
All integrated announcement
ports busy.
All analog announcements busy.
Vector stuck. Analog announcement does not
answer.
goto step
Branch is not made to the
specified step.
Step condition not met.
System time not set.
goto vector
Branch is not made to the
specified vector.
Step condition not met.
Vector stuck. Goto vector with no steps or with
all failed steps.
NOTE:
Refer to the "Converse Command Debugging" section later in this appendix for
more details on
converse-on
command debugging.
Table D-2. Unexpected Command Operations
Command Step Customer Observation(s) Cause(s)