Filter
Top Products
Troubleshooting Vectors
D-16 Issue 4 September 1995
11 No announcement available During an
announcement
step, a
collect
digits
step that contains an
announcement, or a
disconnect
step, the
announcement was not available for one
of the following reasons:
■ Announcement was not recorded
■ Analog announcement was busied out
■ Integrated announcement board was
not installed
■ Integrated announcement ports were
busied out
■ Integrated announcement was being
recorded or restored
20 Call cannot be queued A
queue-to main split, messaging split
, or
check-backup split
command failed to
queue the call.
NOTE: Event types
520, 521
,
522
and
541
may be observed for the same call at the
same time.
21 Queued to three splits The call attempted to queue to four
splits. Multiple split queuing allows the
call to queue to a maximum of three splits
simultaneously. If the call queued to one
or more splits, and if it should now be
dequeued from those splits and then
queued elsewhere, one solution is to route
the call to a station (which may be
administered without hardware). Once
this happens, the call is forwarded to the
VDN that controls the next stage of the
call.
30 No TTR available A
collect digits
command failed because
■ TN744 port was not available
■ All queue slots were occupied
31 Dial-ahead discarded Previously entered dial-ahead digits have
been discarded via access of a(n)
adjunct
routing, converse-on, route-to number
, or
messaging split
step.
Table D-4. Summary of Vector Events
Event Event Event
Type Description Explanation