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Dial-Ahead Digits
Issue 4 September 1995
5-15
she desires. These digits are available for use only by subsequent
collect digits
commands. The digits are never used by other vector commands that operate on
digits (for example,
route-to digits, goto...if digits,
etc.) until they are collected. In
addition, these digits are not displayed as part of the CALLR-INFO button
operation (see the next section) until they are collected by a
collect digits
command.
The vectors on the next several pages illustrate a situation where a caller can
enter dial-ahead digits. Note that, in this case, we are requiring the caller to have
a touch-tone telephone. Typically an alternative handling sequence should be
programmed in case the caller does not dial a touch tone digit before the timeout
period.
Figure 5-11. Dial-Ahead Digits
VDN (extension=1030 name=‘‘Coastal’’ vector=30)
Vector 30:
1. wait-time 0 seconds hearing ringback
2. collect 1 digits after announcement 3000
(‘‘Thank you for calling Coastal League Baseball Hotline.
You must have a touch-tone telephone to use this service.
If you wish to hear the scores of yesterday’s games,
please press 1. If you wish to hear today’s schedule
of games, please press 2.’’)
3. route-to number 1031 with cov y if digit = 1
4. route to number 1032 with cov y if digit = 2
5. announcement 301 (‘‘Entry not understood. Please
try again.’’)
6. goto step 2 if unconditionally
VDN (extension=1031 name=‘‘Scores’’ vector=31)
Vector 31:
1. collect 1 digits after announcement 4000
(‘‘If you wish to hear scores of games in both divisions,
please press 3. If you wish to hear scores for Northern
Division games only, please press 4. If you wish to hear
scores for Southern Division games only, please press 5.’’)
2. goto step 7 if digits = 3
3. goto step 7 if digits = 4
4. goto step 9 if digits = 5
5. announcement 301 (‘‘Entry not understood. Please
try again.’’)
6. goto step 1 if unconditionally
7. announcement 4002 (Northern Division scores)
8. goto step 10 if digits = 4
9. announcement 4003 (Southern Division scores)
10. collect 1 digits after announcement 4004
(‘‘If you wish to return to the main menu,
please press 9. Otherwise, press 0.)
11. route-to number 1030 with cov n if digit = 9
12. goto step 15 if digit = 0
13. announcement 301 (’’Entry not understood. Please
try again.‘‘)
14. goto step 10 if unconditionally
15. disconnect after announcement none