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collect digits
Issue 4 September 1995
A-31
Collect Digits Command
collect digits
Purpose
Allows the user to enter up to 16 digits from a touch-tone phone.
Syntax
collect <# of digits> digits after announcement <extension>
Valid Entries
# of digits: 1 through 16.
extension:
none
or valid announcement extension.
Requirements
Call Prompting software must be installed. Also, at least one TN744 Call
Classifier circuit pack must be in the system unless the command is used only to
collect digits returned by a VRU that is accessed by the command and never to
collect digits from a caller.
Example
collect
12
digits after announcement
2982
Operation
This command, which is part of the Call Prompting feature, allows the caller to
enter digits from a touch-tone or an internal rotary phone. An optional
announcement may be used to request the caller to enter these digits. The
announcement can instruct the user to enter an asterisk (*) if incorrect data is
entered. When the caller enters an asterisk, the digits collected for the current
collect digits
command are deleted, digit collection is restarted, and the
announcement is not replayed.
In using this command, the
maximum
number of digits requested of the caller
must be specified in the administration of the command. If the caller can enter
fewer digits than the maximum specified, the announcement should instruct the
caller to terminate the entry with a pound sign (#) digit as an end-of-dialing
indicator. If all the digits strings for all the variations of a specific
collect digits
command are terminated with ‘‘#,’’ the ‘‘#’’ must be counted as one of the digits.
Therefore, the number of digits collected should include any “#” that needs to be