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Troubleshooting Vectors
D-22 Issue 4 September 1995
540 AUDIX link down AUDIX could not be accessed via a
messaging split
command, because the
AUDIX link was down. As a result, the
step is skipped.
541 Not a messaging split The split administered for the
messaging
split
command is not a messaging split
(that is, it does not have a messaging type
administered). As a result, the step is
skipped.
550 ASA - No staffed agents A
check-backup
or
goto
test requested a
comparison of ASA for a split/skill that has
no staffed agents. The comparison was
based on ASA > largest possible
threshold.
560 EWT no history for split A
goto
test requested EWT for a split/skill
that has not yet acquired history. The wait
time in this case is assumed to be the
default value.
561 EWT no split queue A
goto
test requested EWT for a split/skill
that has no queue. The wait time is
assumed to be infinite. The comparison
was based on EWT > largest possible
threshold.
562 EWT split queue full A
goto
test requested EWT for a split/skill
whose queue is currently full. The wait
time is assumed to be infinite. The
comparison was based on EWT > largest
possible threshold.
Table D-4. Summary of Vector Events
Event Event Event
Type Description Explanation