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Benefits of Call Vectoring
Issue 4 September 1995
2-15
Benefits of Call Vectoring
Coupled with Automatic Call Distribution (ACD), Call Vectoring enables
telephone calls to be processed at a faster rate within an intelligent, “real-time”
system. As a result, Call Vectoring provides an appreciable cost saving to the
user.
The following table summarizes the benefits that Call Vectoring provides. The last
column in the table identifies the vector(s) [via the appropriate screen(s)] in the
reference portion of the manual that illustrate(s) these benefits.