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Call Vectoring System Parameters
N-2 Issue 4 September 1995
G3V3 System Parameters
1. The total of VDN, Station, and Login ID extensions cannot exceed 25,000.
2,000 for G3rV3
7,084 for G3rV3 for "Simultaneous 3-way Conf. Calls"
2. Measured limits depend on the CMS release used.
Table N-2. Maximum System Parameters for Call Vectoring/EAS
for G3V3
ITEM
G3vsV3
ABP/PBP
G3sV3
ABP/PBP G3iV3 G3rV3
Call Vectoring
Max. Skills a Call Can Simultaneously
Queue to
NA/3 NA/3 3 3
Priority Levels NA/4 NA/4 4 4
Recorded Announcement NA/128 NA/128 128 256
Steps per Vector NA/32 NA/32 32 32
Vector Directory Numbers
1
NA/100 NA/100 512 20,000
CMS Measured VDNs
2
NA/100 NA/100 512 2,000
Vectors per System NA/48 NA/48 256 512
No. of Collected Digits for
Call Prompting
NA/16 NA/16 16 16
No. of Dial-Ahead Digits for
Call Prompting
NA/24 NA/24 24 24
Vector Routing Tables NA NA NA NA
Expert Agent Selection (EAS)
Skill Groups NA/24 NA/24 99 255
VDN Skill Preferences NA/3 NA/3 3 3
Max. Skills a Call Can Simultaneously
Queue to
NA/3 NA/3 3 3
Agent Login IDs NA/450 NA/450 1,500 10,000
Max. Skills per Agent NA/4 NA/4 4 4
Max. Agents that can be Logged-In
When Each Has 4 Skills Assigned NA/37 NA/37 125 1,300
When Each Has 1 Skill Assigned NA/150 NA/150 500 5,200