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Call Vectoring Commands
A-26 Issue 4 September 1995
Check-Backup Command
check-backup split (skill)
Purpose
Checks the status of a split (skill) for possible termination of the call to that split
(skill).
Syntax
check-backup split <split #> pri <priority level> if <condition> [<comparator>
<threshold>]
check-backup skill <skill #> pri <priority level> if <condition> [<comparator>
<threshold>]
Valid Entries
split #:
1 through 99
(G3i),
1 through 255
(G3r),
1 through 24
(G3s, G3vs)
skill #:
1 through 99
(G3i),
1 through 255
(G3r),
1 through 24
(G3s, G3vs);
1st,
2nd, 3rd
(VDN)
priority level:
l
(low),
m
(medium),
h
(high),
t
(top).
condition: comparator: threshold:
unconditionally N/A N/A
rolling-asa < 2-998 (even numbers only)
available-agents >
0-199
(G3i),
0-998
(G3r)
0-149
(G3s, G3vs)
calls-queued <
1-200
(G3i, G3s, G3vs),
1-999
(G3r)
expected-wait < 1-9999
oldest-call-wait <
2-998
(even numbers only)
staffed-agents >
0-199
(G3i),
0-998
(G3r)
0-149
(G3s, G3vs)