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Functions and Examples
Issue 4 September 1995
4-15
successful), it simply connects the caller to the split so the caller may leave a
message for the specified extension. However, termination to the split may turn
out to be unsuccessful due to a factor that cannot be “checked” by vector
processing. (For example, the AUDIX link might be down, or all AUDIX ports
might be out of service.)
As a result of the queuing process, a wait-announcement loop can be included
after each
queue-to main split
step, and the appropriate loop can be executed
until the call is actually terminated to either an AUDIX voice port or to an available
message service agent. In this vector, Steps 4 through 6 comprise the first wait-
announcement loop, and Steps 10 through 12 comprise the second such loop.
Sending Calls to a Vector-Programmed Number
Earlier in this chapter, we mentioned calls can be queued to a maximum of three
splits. Calls can also be routed to a programmed number in the vector via a
process known as
interflow
.
Interflow
Interflow is a process that allows calls that are directed or redirected to one split
to be redirected to an internal or an external destination. For Basic Call
Vectoring, this destination is represented by a number programmed in the
vector. The number is always included in the
route-to number
command, and it
may represent any of the following destinations:
■ Attendant (or attendant queue)
■ Local extension
■ Remote (that is, UDP) extension
■ External number
■ VDN