Filter
Top Products
Command Job Aid
Issue 4 September 1994
A-13
1. The “goto vector” command is identical to the “goto step” command, except the word step is
replaced by the word vector. The valid values for vector are: 1-48 [G3vs/s], 1-256 [G3i], 1-512 {G3r].
2. The Vectoring (G3V4 Advanced Routing) and Vectoring (G3V4 Enhanced) options must be enabled.
3. The <=, >=, <>, and = comparators are new for G3V4. <= means less than or equal to, >= means
greater than or equal to, <> means not equal to, and = means equal to.
4. The Vectoring (ANI/II-Digits Routing) and Vectoring (G3V4 Enhanced) options must be enabled.
5. A ? matches any digit 0-9 in that single digit position. A + matches any or no characters.
6. Even numbers only.
7. This command is also available with Call Prompting.
Table A-10. Vectoring Commands — Generic 3 Version 4
(continued)
goto step
1
____ if expected-wait skill _____ pri __ ______ ______
(1-32) for
5
(1-24 [G3vs/s]) (low, med, (<, <=) (1-9999)
(1-99 [G3i]) high, top) (<, <=, <>, =) (0-9999)
(1-255 [G3r])
expected-wait
2
call _____ _____
for (<, <=)
3
(1-9999)
(>, >=, <>, =) (0-9999)
ii-d
igits
4
_____ table _____
(in, not-in) (1-5 [G3vs/s])
(1-10 [G3i])
(1-100 [G3r])
ii-digits
4
_____ _____
(<, >, <=, >=) (00-99)
(<>, =) [00-99, +, +?, ?+, ??, ?x (where x = 0-9), x?, none]
5
oldest-call-wait ______ pri __ _____ _____
in skill (1-24 [G3vs/s]) (low, med, (<, <=) (2-998)
6
1-99 [G3i]) high, top) (>, >=, <>, =) (0-998)
6
(1-255 [G3r])
staffed-agents _____ _____ _____
in skill (1-24 [G3vs/s]) (<, <=) (1-150 [G3vs/s], 1-200 [G3i],, 1-999 [G3r])
(1-99 [G3i]) (>, >=, <>, =) (0-149 [G3vs/s],0-199 [G3i], 0-998 [G3r])
1-255 [G3r])
time
-of-day is _____ _____ to _____ _____
(mon, tue, (hh:mm in (mon, tue, (hh:mm in military
wed, thu, fri, military time) wed, thu, fri, time)
sat, sun, all) sat, sun, all)
unconditionally
7