Filter
Top Products
Troubleshooting Vectors
D-20 Issue 4 September 1995
125 Data return no digits On a
converse-on
step, the converse
agent activated data return but did not
return any digits.
126 Data return timeout On a
converse-on
step, the converse
agent activated data return but timed out
while waiting to return digits. Vector
processing continued at the next vector
step.
140 Coverage conference denied Coverage to a VDN in a coverage path
was denied because more than one party
was active on the call.
150 Invalid EAS hunt group used in
the vector step
Either the skill hunt group was removed or
the skill hunt group became a non-ACD
hunt group.
151 Skill indirection used
improperly
Either no VDN skills are administered or
the vector command has skill indirection
and EAS is not enabled.
160 No vector steps, ANI sent ANI was sent to CMS for a call that
reached a VDN that accessed a vector
with no steps defined.
170 ASA - invalid VDN A
check-backup
or
goto
test requested a
comparison of ASA for a VDN that had
been removed since the vector was
programmed. The comparison test was
considered false and the next step in the
vector was executed.
200 ANI not avail - digits A
goto
test requested a comparison of
ANI against a digit string and ANI was not
available for the call. The comparison test
was considered false and the next step in
the vector was executed.
210 Routing table not assigned A
goto
test requested a comparison with a
vector routing table that is not assigned or
had been removed since the vector was
programmed. The comparison test was
considered false and the next step in the
vector was executed.
211 No entries in routing table A
goto
test requested a comparison with a
vector routing table that has no entries.
This is considered as a non-match.
212 ANI not avail - table A
goto
test requested a comparison of
ANI against “in-table” and ANI was not
available for the call. The comparison test
was considered false and the next step in
the vector was executed.
Table D-4. Summary of Vector Events
Event Event Event
Type Description Explanation