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Polycom, Inc. 393
13 On the Dashboard, check the License Status, Supercluster Status, and Cluster Info panes to
verify that you now have a properly configured two-server cluster.
See also:
Management and Maintenance Overview on page 332
Adding a Second Server on page 391
Expanding an Unpatched System on page 391
Replacing a Failed Server
Replacing a server is essentially the same process as adding a second server to a single-server system.
As in that situation, you must make sure that both servers are running the same version of the Polycom
RealPresence DMA system software.
The procedure assumes that you’ve gone through the RMA process and received the replacement server
package, which includes the server, its accessories, and a new License Certificate.
To replace a failed server in a two-server cluster
1 If you haven’t already done so, power down, uncable, and remove the failed server.
2 Log into your Polycom RealPresence DMA system and determine the software version (including
patch level) installed on the remaining server. Write it down for later reference.
3 Do one of the following:
If your system is running an unpatched release version of the system software for which you have
the installation DVD, follow the procedure in Expanding an Unpatched System on page 391,
skipping step 2.
If your system is running a patched version of the system software different from that on the
installation DVD, follow the procedure in Expanding a Patched System on page 392, skipping
steps 3 and 4.
See also:
Management and Maintenance Overview on page 332
Recommended Regular Maintenance on page 334
Shutting Down and Restarting
The Polycom RealPresence DMA system’s Shutdown and Restart page lets you restart the system or turn
it off completely. In a two-server cluster, you can shut down or restart either one or both servers in the cluster.
Both shutting down and restarting will terminate all existing calls and log out all current users.