Filter
Top Products
Integrations with Other Systems
Polycom, Inc. 167
Microsoft Lync 2013 Integration
The RealPresence DMA system allows you to integrate with Microsoft® Lync 2013 Standard Edition and
Enterprise Edition environments. When you integrate the RealPresence DMA system into a Lync 2013
environment, the system communicates with the Lync servers and Active Directory to provide contact
presence and conference interaction between MCUs managed by the RealPresence DMA system and the
Lync AVMCU. Presence allows Lync 2013 clients to view the presence of a RealPresence DMA system
VMR, similar to any other contact in the Lync 2013 client contact list.
Callers can also connect to a conference containing a mixture of Lync clients and other endpoints.
Lync 2010 vs. Lync 2013 Integration
The RealPresence DMA system can interact with both Lync 2010 and Lync 2013 environments. However,
there are several important differences between interacting with a Lync 2010 environment and full
integration with a Lync 2013 environment. When Lync 2010 clients call in to the RealPresence DMA system,
they connect to a conference as any other SIP endpoint would and are hosted on an MCU managed by the
RealPresence DMA system. When the RealPresence DMA system is integrated with Lync 2013, Lync
clients that connect to RealPresence DMA system VMRs may be hosted on the Lync AVMCU, and can be
part of RealPresence DMA system conferences via a cascade link that the Polycom MCU creates with the
AVMCU.
Integration also allows a non-Lync client to connect to a Lync 2013 scheduled conference by dialing the Lync
conference ID included in the Microsoft Outlook meeting invitation. The RealPresence DMA system
receives the connection attempt, creates a matching VMR automatically, and builds a cascade link between
a Polycom MCU and the Lync AVMCU.
If the RealPresence DMA system loses connection with the Lync server, it retries in five minute intervals to
reconnect, alerting the administrator of the outage.
Scheduled Conferences
Once you integrate your system with Lync 2013 environment, registered endpoints can call through the
RealPresence DMA system and join conferences that have been scheduled with Microsoft Outlook. The
Polycom Conferencing for Outlook (PCO) plugin is not needed for this call scenario.
You can configure the Outlook meeting invitation to include Lync conference IDs in meeting invitations as
plain text, in addition to the automatically included “Join Lync Meeting” hypertext link. When they receive the
invitation, users of Lync clients can click the link, and users of non-Lync endpoints can dial the plain-text
Lync conference ID.
Note: VMRs and Polycom Conference Contacts
Throughout this guide, the term “Polycom conference contact” is used to refer to an Active Directory
contact that corresponds with a VMR on the RealPresence DMA system and allows Lync presence
status to be published for that VMR. You can configure the RealPresence DMA system to create and
delete Polycom conference contacts automatically.
Note: Scheduled Conferences require Polycom MCUs
Scheduled conference scenarios require that the RealPresence DMA system manage at
least one Polycom MCU that supports Lync 2013. Non-Polycom MCUs are not supported.