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Call Server Configuration
Polycom, Inc. 259
The system selects hunt group members in round-robin fashion. It skips members that are in a call or have
unconditional call forwarding enabled. If the selected group member rejects the call or doesn’t answer
before the timeout, the system tries the next group member.
If all members have been attempted (or skipped) without successfully terminating the call, the system sends
the BUSY message to the caller.
Registered endpoints can add themselves to a hunt group by dialing the vertical service code (VSC) for
joining (default is *71) followed by the hunt group alias. They can leave a hunt group by dialing the VSC for
leaving (default is *72) followed by the hunt group alias. An endpoint can belong to multiple hunt groups.
The Hunt Groups page lists the defined hunt groups and lets you add, edit, and delete hunt groups. The
following table describes the fields in the list.
See also:
Call Server Configuration on page 233
Edit Hunt Group Dialog Box on page 260
Add Hunt Group Dialog Box
The Add Hunt Group dialog box lets you define a new hunt group in the system and add members to it.
The following table describes the fields in the dialog box.
Column Description
Name Hunt group name.
Description Brief description of the hunt group.
Aliases The aliases (dial strings) that resolve to this hunt group.
Members The endpoints included in the hunt group.
Enabled Indicates whether the hunt group is being used.
Field Description
General Info
Name Hunt group name.
Description The text description displayed in the Hunt Groups list.
Enabled Clearing this check box lets you define a new hunt group without putting it
immediately into service.
No answer timeout Number of seconds to wait for a hunt group member to answer a call before
giving up and trying another member.
Aliases Lists the aliases (dial strings) that resolve to this hunt group. Click Add to add
an alias. Click Edit or Delete to change or remove the selected alias.
Hunt Group Members
Search Search for endpoints by alias, IP address, or registration status.