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c If the system was integrated with AD, go to Admin > Integrations > Microsoft Active Directory
and re-enable the integration.
To restore from a backup file on the Polycom RealPresence DMA system’s USB flash drive
1 If the system is running and accessible, log in as an Administrator, make sure that there are no calls
on the system and that all MCUs are out of service. See MCU Procedures on page 139.
2 Shut down the system. See Shutting Down and Restarting on page 393.
3 Connect the USB memory stick containing the RealPresence DMA USB Configuration Utility
(included with your Polycom RealPresence DMA system) to a Windows PC.
4 When prompted, elect to run the RealPresence DMA USB Configuration Utility.
Note: Restoring With the USB Configuration Utility
When you use the USB Configuration Utility to restore a backup, you can’t select which data to
restore. If you copy a config-only backup file to the USB flash drive, both the feature and system
configuration data and the IP network configuration data will be restored. If you copy a full backup file
to the USB flash drive, the transactional (historical) data will also be restored.
Only backups from identical versions of the software can be restored using the USB Configuration
Utility.
Note: Starting the Configuration Utility
If autorun doesn’t work or is turned off, navigate to the USB memory stick using My Computer,
Windows Explorer, or another file manager. Then start the Configuration Utility by double-clicking
dma7000-usb-config.exe.