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Conference Manager Configuration
Polycom, Inc. 214
RMX Conference IVR
Override default conference IVR
service
Links this template to the specific conference IVR service selected in the list
below.
Note: The Polycom MCU conference IVR service is separate and distinct
from the RealPresence DMA system’s SIP-only shared number dialing feature
(see Shared Number Dialing on page 220).
For most purposes, this option should not be selected. That enables the
system to choose one of two defaults, depending on whether callers need to
be prompted for passcodes. If you do select this option, be sure the IVR
service you select is appropriate for the users who will use this template. See
your Polycom MCU documentation for information about conference IVR
services.
Conference IVR service The list contains the names of all the conference IVR services available on the
currently connected MCUs. If an IVR service is only available on some of the
connected MCUs, its entry shows how many of the MCUs have that IVR
service (for instance, 2 of 3).
The system will put conferences using this template on the least used MCU
that has the selected conference IVR service. If there are none, it falls back to
the default conference IVR service.
Conference requires chairperson Conferences based on this template don’t start until a chairperson joins
(callers arriving earlier are placed on hold) and may end when the last
chairperson leaves (depending on the MCU configuration).
This option is ignored if the user doesn’t have a chairperson passcode.
For enterprise users, chairperson passcodes can come from the Active
Directory. See Adding Passcodes for Enterprise Users on page 162. But you
can override the Active Directory value; see Edit User Dialog Box on
page 307.
For local users, you can add or change chairperson passcodes when you
create or edit the users. See Edit User Dialog Box on page 307.
Terminate conference after
chairperson drops
If this template is used for a conference with a chairperson passcode, the
conference is terminated when the chairperson leaves the conference. A
message is played to the remaining participants informing them that the
chairperson has left the conference.
RMX Recording
Record conference The conference recording setting for this template:
• Disabled — Recording isn’t available for conferences using this template.
• Immediately — Recording starts automatically when the conference starts.
• Upon Request — Recording can be initiated manually by the chairperson
or an operator.
Conference recording requires a Polycom RealPresence Capture Server or
RSS recording system and an MCU that supports recording.
Recording link (v7) Select a specific recording link or the MCU’s default. The list contains the
names of all recording links available on the connected MCUs, with the
number of MCUs that have the link shown in parentheses.
Available only on v7 and newer Polycom MCUs.
Field Description