Filter
Top Products
Integrations with Other Systems
Polycom, Inc. 169
Considerations and Requirements for Lync 2013 Integration
● You need the following software versions (or later) to integrate a RealPresence DMA system with
Lync 2013:
Microsoft Lync Server 2013
Polycom RealPresence DMA version 6.1
Polycom MCU software version 8.4
● The following Virtual Entry Queue (VEQ) call scenarios are not supported:
Calls to a Virtual Entry Queue (VEQ) from a Lync client
A non-Lync endpoint connecting to a VEQ and entering a Lync conference ID when prompted
● The Lync AVMCU doesn’t support incoming calls dialed from a RealPresence DMA system VMR.
● Conference mode configurations of SVC-only and Mixed AVC and SVC are not supported in
RealPresence DMA system and Lync 2013 cascaded conferences. Any conference that requires
Lync AVMCU connectivity must use conference templates with AVC only as the configured
Conference mode.
● You need Lync-capable Polycom MCUs to take advantage of MCU to AVMCU Smart Cascading
functionality. Non-Polycom MCUs are not supported. If your Polycom MCU is Lync 2013 capable, the
icon is displayed next to the MCU name on the Network > MCU > MCUs page. If no MCUs that support
Lync 2013 are available, the cascaded conference won’t start. Refer to your MCU documentation for
more information.
● The Transfer Call feature of the Lync client is currently not supported when the MCU hosting the call
is configured to use ICE or encryption.
Lync 2010 and 2013 Client / Server Feature Support
The following table outlines features that the RealPresence DMA system supports in Lync 2010 and Lync
2013 client and server environments.
Note: Point to point calls between Polycom endpoints and Lync 2013 clients
When you register a Polycom endpoint to a RealPresence DMA system and make a point to point call
to a Lync 2013 client, the conference may not have video because the H.261 and H.263 video codecs
are not supported by the Lync 2013 client. As a workaround for Polycom HDX and RealPresence
Group Series endpoints, register the endpoint to the Lync 2013 server before starting the conference.
This workaround requires an RTV option key or Lync Interoperability License.
Feature Client Server
Uses SVC
cascading
between Microsoft
AVMCU and
Polycom MCU
Comments
Scheduling - dial by
Lync conference ID
Lync 2013 Lync 2013 Yes
Multipoint Lync
conferences invite a
VMR
Lync 2013 Lync 2013 Yes