Integrations with Other Systems
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● Unique name for the Lync Trusted Application (used when adding the RealPresence DMA system to
the Lync topology)
The following procedures assume that you have gathered the required information and completed the
preliminary setup tasks.
To integrate a RealPresence DMA system and Lync 2013:
1 Synchronize Lync Server and RealPresence DMA System Time
2 Enable Windows Remote Shell
3 Install Certificates for the Lync Server
4 Add the Lync Pool as an External SIP Peer
5 Enable the Dial by Lync Conference ID Dial Rule
6 Configure System-wide Presence and Contact Creation Settings
7 Add the RealPresence DMA System to the Lync Topology
8 (Optional) Edit Presence settings for Groups or Specific VMRs
Synchronize Lync Server and RealPresence DMA System Time
The Lync Server and RealPresence DMA system must use the same timeserver. A difference in clock time
between the systems will result in authentication failures after integration is complete. For more information
on RealPresence DMA system time settings, see Time Settings on page 69. For information regarding
Microsoft Windows Server time settings, refer to the Windows Server documentation.
Enable Windows Remote Shell
Much of the server-to-server communication needed for Lync integration takes place using the Remote
Shell (also called Windows Remote Management listener), which you need to enable on the Active Directory
server. Refer to the Polycom Unified Communications Deployment Guide for Microsoft Environments for
details.
Install Certificates for the Lync Server
Add the required security certificates to allow the RealPresence DMA system to authenticate with the Lync
server. See the Polycom Unified Communications Deployment Guide for Microsoft Environments for details
on how to accomplish this task. For more information on certificates and how to add them, refer to Certificate
Procedures on page 46.
Add the Lync Pool as an External SIP Peer
You need to make the RealPresence DMA system aware of the Microsoft Lync environment by adding it as
an external SIP peer.
To add the Lync pool as an external SIP peer
1 Go to Network > External SIP Peers.
2 Click Add.
3 Enter a Name and Description for your Microsoft Lync 2013 pool.
4 Enter a Type of Microsoft.