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Superclustering
Polycom, Inc. 232
To remove a cluster from the supercluster
1 Make sure that there are no calls on the cluster, and that all of its MCUs are out of service. See MCU
Procedures on page 139.
2 Reassign all of the cluster’s territory responsibilities to a different cluster.
3 Go to Network > RealPresence DMAs. In the list, select the cluster you want to remove.
4 In the Actions list, select Remove from Supercluster.
5 When asked to confirm that you want to remove the cluster, click Yes.
The selected cluster is removed from the supercluster. A dialog box informs you when the process is
complete. If the cluster you removed is the one you’re logged into, it logs you out and restarts.
6 Click OK to log out immediately, or simply wait.
7 Log into the system you removed and verify on the Supercluster Status pane of the Dashboard
that the system is no longer superclustered.
See also:
About Superclustering on page 226
RealPresence DMAs on page 227
Join Supercluster Dialog Box on page 230
Note: Remove a Cluster Only While its Servers are Operational
If possible, remove a cluster only while its server or servers are on line. If you must remove a cluster
while one or both servers are off line, be aware that an offline server may be in an inconsistent state
when it’s brought back on line. If this occurs, the system attempts to auto-correct the situation. But if
the auto-correction steps fail, the only supported procedure for fixing a server in this state is to
re-install it from media.
Note: Restart Your Browser
You may need to restart your browser or flush your browser cache in order to log back into the system.