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Integrations with Other Systems
Polycom, Inc. 179
While the Polycom RealPresence DMA system is integrated with the Polycom RealPresence Resource
Manager or CMA system, site topology and user-to-device association may only be configured on the
Polycom RealPresence Resource Manager or CMA system. If the integration is terminated, the Polycom
RealPresence DMA system retains the information last obtained from the RealPresence Resource Manager
or CMA system, but it becomes editable.
Note: Considerations for RealPresence Resource Manager Integration
A RealPresence Resource Manager system (but not a CMA system) can also be integrated to
(connected to) the RealPresence DMA system. This enables it to use the RealPresence DMA
system’s RealPresence Platform API to set up and monitor scheduled and preset dial-out (anytime)
conferences using the RealPresence DMA system’s resources (see RealPresence
®
Platform API on
page 16).
When you integrate a RealPresence Resource Manager system to the RealPresence DMA system
(from its management interface), the RealPresence DMA system automatically integrates itself back
to the RealPresence Resource Manager system, making it unnecessary to perform the integration
described here.
When you integrate the Polycom RealPresence Resource Manager system to a RealPresence DMA
supercluster with embedded DNS enabled (see Embedded DNS on page 274), in its Add DMA dialog
box, select Support DMA Supercluster and set Call server sub-domain to the value in the
RealPresence DMA system’s Call server sub-domain controlled by RealPresence DMA field.
Note: Add Required DNS Servers to the System
DNS servers must be able to resolve the RealPresence DMA system’s FQDN to its IP address. See
Add Required DNS Records for the Polycom RealPresence DMA System on page 30.
In addition, the DNS servers must be able to resolve the Polycom RealPresence Resource Manager
or CMA system’s FQDN to its IP address. This is necessary even if you specify the Polycom
RealPresence Resource Manager or CMA system’s IP address when you join it.
Note: Imported Site Topology Information and Territories
When it gets site topology from a RealPresence Resource Manager or CMA system, the
RealPresence DMA system enables for conference rooms the first three territories assigned to a
RealPresence DMA cluster.
Note: Delegated Authentication
If the Allow delegated authentication to enterprise directory server option on the Polycom
RealPresence Resource Manager or CMA system is not configured and working properly, the
RealPresence DMA system doesn’t receive user-to-device association data for enterprise users and
intermittently generates alert 2001.
Note: Other Considerations for Resource Management Integration
RealPresence Resource Manager or CMA integration is not supported in Maximum security mode.
See The Consequences of Enabling Maximum Security Mode on page 55.
If you want to support cascading for bandwidth, but don’t have a Polycom RealPresence Resource
Manager or CMA system, you must create site topology information on the Polycom RealPresence
DMA system. See Site Topology on page 278.