Polycom, Inc. 343
Click the link to go to the RealPresence DMAs page.
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Alerts on page 342
Alert 1003
Cluster <cluster> is orphaned.
The replication link with the specified cluster seems to be corrupted.
Click the link to go to the RealPresence DMAs page. Try removing that cluster from the supercluster and
then rejoining.
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Alerts on page 342
Alert 1004
No heartbeats from cluster <cluster>. Last heartbeat received YYYY-MM-DD
HH:MM GMT+/-H[:MM].
The specified cluster is not sending scheduled heartbeats. Possible reasons include:
● The cluster may simply be very busy and have fallen behind in sending heartbeats.
● An internal process could be stuck.
● The server(s) may be offline or rebooting.
● There may be a network problem.
Click the link to go to the RealPresence DMAs page.
See also:
Alerts on page 342
Alert 1103
No clusters assigned to <list of territories>.
The specified territory or territories are not assigned to a cluster, so any responsibilities assigned to the
territories are not being fulfilled.
Click the link to go to the Territories page. Assign a primary and backup cluster for every territory in your
site topology.
See also:
Alerts on page 342