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Errors and T
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fic Pegs 8-41
Octel Overture 200/300 Serenade 3.0
PB60014–01
# Description
45
AUTO ATTENDANT CALLS PLACED
Number of times the Octel Overture 200/300 dialed an extension number;
counts all extensions called.
46 AUTO ATTENDANT CALLS ANSWERED BY CALLED PARTY
Number of calls placed that were answered.
47 TRANSFER TO INTERCEPT BY DIALING 0
Number of times transfer to intercept because zero was pressed.
48 TRANSFER TO INTERCEPT BY TIME OUT
(no digits entered)
Number of times actually transferred to intercept when caller defaulted
because no digits were entered. (The difference between peg 48 and peg 138
equals the number of times the Attendant/Intercept Greeting played.)
49
NO DIAL TONE ON ALTERNATE TRANSFER CODE
Number of times no dial tone was received when attempting the alternate
transfer string.
50 BROADCAST MESSAGES SENT
Number of broadcast messages sent.
51
58
RESET INTEGRATION UNIT
Applies only to integration units on integration cards. Number of times the
Octel Overture 200/300 reset the integration card. Could be caused by various
conditions. The Octel Overture 200/300 does not restart.
67
MESSAGE SEND FAILED
Number of times message failed to be delivered because mailbox full or set
not to accept messages.
68 NUMBER OF CALLS PLACED BY WORKS APPLICATION
The number of times calls were placed by the W
orks for Serenade
system.
69 NUMBER OF CALLS TO EITHER AP OR GATEWAY LINK ERROR MAILBOX
Calls to the AP or to the Gateway Link terminated unexpectedly and the
caller was sent to the AP error mailbox or to the Gateway Link error mailbox.
70 SUBSEQUENT CALLS
Number of mailboxes called after placing initial call.
71 MESSAGE WAITING CALLS TO BUSY EXTENSIONS
Number of calls message waiting placed to busy extensions.
72 MESSAGE WAITING CALLS TO RINGĆNOĆANSWER EXTENSIONS
Number of calls message waiting placed to ringĆnoĆanswer extensions.
73 MESSAGE WAITING CALLS ANSWERED
Number of calls message waiting placed that were answered.
74 NAME MESSAGES RECORDED
Number of name messages recorded.