Filter
Top Products
System
Errors and T
raf
fic Pegs 8-13
Octel Overture 200/300 Serenade 3.0
PB60014–01
Table 8-2
Hardware Error T
ypes and Remedies (continued)
Error T
ype:Name PriorityRemedySource
25:Works
Link
Failure
Problem with the
RS-232C link to the
W
orks system
The remedy for the error depends on the
DAT
A-1 values. For DA
T
A-1 values not
listed, call your technical support center
.
3
DATA-1 = 04 = UNABLE TO SYNCHRONIZE LINK
REMEDY: Verify
that the Works system hardware is correctly
installed. Run W
orks system hardware diagnostics.
Call your technical support center
, if necessary
.
DATA-1 = 05 = SOFTWARE RELEASE MISMATCH BETWEEN THE OVERTURE
200/300 AND WORKS
REMEDY:
Install
correct software releases on the W
orks system
and the Octel Overture 200/300. Call your technical
support center
, if necessary
.
DATA-1 = 07 = WRONG CARD INSTALLED IN AP SLOT (BAD CARD ID)
REMEDY: Check
to make sure that the card installed in the
slot is an AP card.
27:
Option Contr
ol
Chip Err
or
Problem with the
OCC
Contact your technical support center
. 3
DATA-1 = ERROR CODE:
01 = OCC READ ERROR (OCC CHIP PROBABLY BAD OR MISSING)
02 = OCC CHECKSUM ERROR
03 = SERIAL NUMBERS ON THE OCC AND SECTOR 3 ARE DIFFERENT
04 = CONTENTS OF THE OCC AND SECTOR 3 ARE DIFFERENT
05 = OCC SERIAL NUMBER IS ALL ZEROES
06 = SECTOR 3 READ ERROR
07 = SECTOR 3 CHECKSUM ERROR
0D = HW BIT DOESN’T MATCH OCC
0E = OEM ID ERROR ON DISK DRIVE
DATA-2 = PHYSICAL SLOT #
DATA-3 = LOG UNIT #
DATA-4 = OEM ID OF DRIVE
DATA-2 = UNUSED
DATA-3 = UNUSED
DATA-4 = UNUSED