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8-10
Installation and Maintenance
V
olume
Octel Overture 200/300 Serenade 3.0
PB60014–01
Table 8-2
Hardware Error T
ypes and Remedies (continued)
Error T
ype:Name PriorityRemedySource
03 = LIC WAS BUSY WHEN IT SHOULDN’T HAVE BEEN
The
integration card was not able to accept commands to it
because it was busy
.
REMEDY:
Reset the integration card. If the error persists call your
technical support center
.
04 = LIC REPORTED BAD DIAGNOSTIC BYTE:
During
the code download procedure or normal operation, the
integration card reported an error through its diagnostic byte.
DATA-2 = DIAGNOSTIC BYTE
DATA-3 = NOT USED
DATA-4 = STATE OF LIC TASK WHEN ERROR OCCURRED
REMEDY:
Clear
the Hardware Error T
able. If the error persists, call
your technical support center
.
05 = LIC REPORT LINK STATUS ERROR
The
digit display telephone line to the integration card is not
working.
DATA-2 = LINK NUMBER HAVING ERROR
DATA-3 = LINK STATUS
DATA-4 = STATE OF LIC TASK WHEN ERROR OCCURRED
REMEDY:
Check
the PBX status on the line if DA
T
A-3 = 03 or
check the wiring or PBX hardware if DA
T
A-3 = 04.
24:
PBX Integration
(continued)
Problem with the
integration
cardRS-232C
integration
This error pertains only to certain
integrated message servers. The following
outlines the probable cause and suggested
remedy for that error
, depending upon the
DAT
A fields.
2
06 = LIC RECEIVED BAD REQUEST FROM CPU
This
is an error in communication between the system software
and the integration card.
DATA-2 = REPLY BYTE (34 = LIC BOOTED, 35 = BOOT ROM)
DATA-3 = BAD REQUEST BYTE
DATA-4 = STATE OF LIC TASK WHEN ERROR OCCURRED
REMEDY:
Call
your technical support center