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Preparing
the Phone System 3-13
Octel Overture 200/300 Serenade 3.0
PB60014–01
Upgrade
the PBX to a Feature Package Offering the DIL Feature
Depending
on the customer
’
s current version, this may not be economically feasible. This is the most
straightforward solution, but possibly not the most practical.
Use DID Numbers
Some
customers may already have a block of DID numbers but do not wish to pay for DID numbers and
trunks for all employees. Callers may be given a number that is a DID extension answered by the Octel
Overture 200/300. This is especially suitable where a second number (not the main company number) is
to be established for company employees, friends, family
, and frequent callers to call to reach extensions
or receive information. Refer to Figure 3-6.
Again, in this way the Octel Overture 200/300 can answer a DID number. However, 800 service or main
company numbers cannot be answered this way
. Due to the cost of installing DID, this may only be
attractive to companies that already have DID.
Place the Console in Night Mode
If
the PBX does not have the DIL feature, placing the console in night mode usually may be used to
direct all
incoming trunks to a certain extension (such as the Octel Overture 200/300 hunt group). Refer
to Figure 3-6. However
, once the console has been placed in night mode, it may not be used. Callers
requiring assistance (through the Octel Overture 200/300) to a multibutton key set for answering. This
solution is most practical for
-
Smaller companies having a single console and willing to direct all trunks to the Octel Overture
200/300.
-
Companies using only Octel Overture 200/300 to answer after hours and on weekends.
Since the console cannot be used, callers who are toll restricted cannot get an outside line from the
operator.
Arrange
for T
runks to Call Divert to the Octel Overture 200/300
Ports
When
only some trunks are to be answered by the Octel Overture 200/300 (ruling out console Night
Mode), these trunks can be removed from the PBX and terminated on call diverters that are connected to
PBX extensions. Refer to Figure 3-6. These call diverters are programmed to call the Octel Overture
200/300 hunt group. The call diverter answers the trunk and calls (through the PBX) the hunt group
number
. The appropriate number of ports, as well as one additional extension per trunk to be diverted to
the Octel Overture 200/300,
are required.
The call diverter that operates satisfactorily in this situation is the BUSCOM 2008-RD manufactured by
MetroT
el. Because this diverter ordinarily allows remote turn-of
f by pressing a
#
key,
it requires a
modification.