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DMA Operations Guide Upgrading the Software
366 Polycom, Inc.
Upgrading the Software
The Polycom DMA system’s Software Upgrade page lets you upload a
software upgrade package and install the upgrade on your system (both
servers, if present). It also lets you roll back to the previous version, if
necessary.
This process can be used for patches, minor upgrades, and major upgrades. In
all three cases, the current system configuration (including users, MCUs,
Conference Manager settings, Call Server settings, and local cluster settings) is
preserved.
Patches don’t require new license keys, but major and minor version upgrades
do. Any of the three may require a system restart. If so, that information is
displayed on the page after you upload the upgrade package.
The following table describes the parts of the Software Upgrade page.
See also:
“Management and Maintenance Overview” on page 327
“Recommended Regular Maintenance” on page 329
“Basic Upgrade Procedures” on page 367
“Incompatible Software Version Supercluster Upgrades” on page 371
“Factors to Consider for an Incremental Supercluster Upgrade” on
page 372
“Simplified Supercluster Upgrade (Complete Service Outage)” on
page 374
“Complex Supercluster Upgrade (Some Service Maintained)” on page 377
Table 13-4 Parts of the Software Upgrade page
Field Description
Version Information Shows the current system version and the rollback
version (if any), which is the previous system version.
Upgrade Package
Details
Shows the version number and other information about
the upgrade file that’s been uploaded (if any). Also
indicates whether the system must be restarted after
upgrading and displays a brief description, which
includes an estimated install time.
Operation History Lists each upgrade management operation (upgrade or
downgrade), showing the server on which it was
performed, package version, date of the operation, and
which user performed it.