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DMA Operations Guide Alerts
342 Polycom, Inc.
Alert 2004
Resource management server <servername> has inconsistent territory
definitions in its site topology.
The system is integrated with a Polycom RealPresence Resource Manager or
CMA system, and there is a problem with the territory definitions or
responsibility assignments in the site topology data imported from that
system.
On the Polycom RealPresence Resource Manager or CMA system, configure
territories properly (for instance, no duplicate names) and in way that meets
the needs of the DMA system. Assign responsibilities (primary and backup)
for the territories to the appropriate DMA clusters. A territory can only host
conference rooms if it’s assigned to a DMA cluster.
See also:
“Alerts” on page 338
Alert 2101
Active Directory integration was not successful on cluster <cluster>.
The cluster responsible for Active Directory integration was unable to update
the cache of user and group data.
This may indicate a network problem or a problem with the AD.
If the cluster was unable to log into the AD server, alert 2107 is also generated.
Click the link to go to the Microsoft Active Directory page and check the
Active Directory Connection section.
See also:
“Alerts” on page 338
Alert 2102
Zero enterprise conference rooms exist on cluster <cluster>.
The cluster responsible for Active Directory integration successfully retrieved
user and group data, but no conference rooms were generated.
This may indicate that no directory attribute was specified from which to
generate conference room IDs, or that the chosen attribute resulted in empty
(null) conference room IDs after the system removed the characters to remove.
Click the link to go to the Microsoft Active Directory page and check the
Enterprise Conference Room ID Generation section. If necessary, check the
Active Directory and determine an appropriate directory attribute to use.