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Microsoft Exchange Server Integration Integrations with Other Systems
Polycom, Inc. 167
See also:
“Microsoft Exchange Server Integration” on page 164
“Exchange Server Integration Procedure” on page 167
Exchange Server Integration Procedure
To integrate the Polycom DMA system with your Exchange server
1 Confirm that the Polycom DMA system has been successfully integrated
with your Active Directory (see “Integrations with Other Systems” on
page 147) and verify the domain.
Successful calendar integration requires that the Polycom DMA system be
integrated with Microsoft Active Directory.
2 Ensure that the DNS server used by the Microsoft Exchange server
(usually, the nearest Active Directory domain controller) has an A record
for the Polycom DMA system that resolves the system’s FQDN to its
virtual IP address.
3 On the Microsoft Exchange server, create the Polycom Conferencing user
that the add-in will automatically invite to Polycom Conferencing
meetings.
Password The password for the Polycom Conferencing user ID.
Territory Select a territory, thereby determining which Polycom
DMA cluster is responsible for integrating with the
Exchange server and monitoring the Polycom
Conferencing infrastructure mailbox. See “Territories”
on page 282 for more information.
Accept Exchange
notifications from these
additional IP addresses
If you have multiple Exchange servers behind a load
balancer, specify the IP address of each individual
Exchange server.
Table 7-2 Fields on the Microsoft Exchange Server page (continued)
Field Description
Note
Unless the Allow unencrypted calendar notifications from Exchange server
security option is enabled (see “Security Settings” on page 46), the Polycom DMA
system offers the same SSL server certificate that it offers to browsers connecting
to the system management interface. The Microsoft Exchange server must be
configured to trust the certificate authority. Otherwise, the Microsoft Exchange
Server status (see Dashboard) remains Subscription pending indefinitely, the
Polycom DMA system does not receive calendar notifications, and incoming
meeting request messages are only processed approximately every 4 minutes.