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Alerts System Management and Maintenance
Polycom, Inc. 341
Click the link to go to the Territories page. Determine whether the cluster was
deliberately shut down. If not, try pinging the cluster’s IP addresses.
If this is a two-server cluster, and you can’t ping either the virtual or physical
IP addresses, look for a network problem. It’s unlikely that both servers have
failed simultaneously.
If you can ping the cluster, the OS is running, but the application may be in a
bad state. Try rebooting the server(s).
See also:
“Alerts” on page 338
Alert 2001
<formatted string from server>
An error occurred when the cluster responsible for RealPresence Resource
Manager or CMA integration tried to synchronized data with the Polycom
RealPresence Resource Manager or CMA system. The alert text describes the
nature of the problem, which may require remedial action on the Polycom
RealPresence Resource Manager or CMA system.
See also:
“Alerts” on page 338
Alert 2002
Resource management server <servername> unreachable. Last contact on:
YYYY-MM-DD HH:MM GMT+/-H[:MM].
The cluster responsible for RealPresence Resource Manager or CMA
integration was unable to connect to the Polycom RealPresence Resource
Manager or CMA system.
This may indicate a network problem or a problem with the Polycom
RealPresence Resource Manager or CMA system.
Try logging into the Polycom RealPresence Resource Manager or CMA
system. If you can do so, make sure the login credentials that the DMA system
uses to connect to it are still valid.
See also:
“Alerts” on page 338