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Dashboard System Management and Maintenance
Polycom, Inc. 331
• Reports > Orphaned Groups and Users (see “Orphaned Groups and
Users Report” on page 397). Verify that the number of orphans is not
unexpectedly large.
• Reports > Enterprise Passcode Errors (see “Enterprise Passcode Errors
Report” on page 400). If you’re assigning conference and/or chairperson
passcodes to enterprise users, verify that the number of passcode errors is
not unexpectedly large.
Security configuration
Go to Admin > Local Cluster > Security Settings and verify that the security
settings are what you expect (we strongly recommend always using the high
security mode). Any departure from the settings you expected to see may
indicate that your system has been compromised. See “Security Settings” on
page 46.
Certificates
Go to Admin > Local Cluster > Certificates and verify that the list of
certificates contains the certificates you’ve installed and looks as you would
expect (an archived screen capture may be helpful for comparison).
Display the details for any certificate you’ve installed and verify they are as
expected (again, an archived screen capture may be helpful for comparison).
Network usage data export
The system stores up to approximately 1 GB of network usage data, deleting
the oldest as needed. Data size is based on site topology complexity, not usage,
so it’s very predictable. On a system with the largest supported site topology,
it’s only one day’s worth of usage data, but most systems should retain data
for a substantially longer period.
Determine an appropriate download interval for your site topology and
download network usage data to your PC at that interval. See “Exporting
Network Usage Data” on page 403.
CDR export
If you want to preserve detailed call and conference history data in
spreadsheet form off the Polycom DMA system, periodically download the
system’s CDR (call detail record) data to your PC. See “Call Detail Records
(CDRs)” on page 388.
Dashboard
When you log into the Polycom DMA system, the system Dashboard appears.
You can return to the Dashboard from any other page by clicking the
(“home”) button to the left of the menus. Use the system Dashboard to view
information about system health and activity levels.