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Alerts System Management and Maintenance
Polycom, Inc. 355
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“Alerts” on page 338
Alert 5001
<Model> ITP system attempting to register with ID <H.323 ID> is improperly
configured.
A device that identifies itself as an ITP (interactive telepresence) system has
registered with the Call Server, but the H.323 ID of the device doesn't specify
its endpoint number or the number of endpoints in the ITP system, as it
should.
The H.323 ID must be updated on the endpoints of the ITP system.
See also:
“Alerts” on page 338
Alert 5002
One or more endpoints is sending too much H.323 signaling traffic, has been
temporarily blacklisted, and may have been quarantined.
At least one device, in violation of the H.323 standard, is sending GRQ
(gatekeeper request) or RRQ (registration request) messages several times a
second.
If there are many such ill-behaved devices, it could affect the DMA system’s
ability to provide service, so the system temporarily blacklists any such device
(ignoring all signaling from it until it stops sending messages more frequently
than the specification permits). If the device is or was registered, it’s also
quarantined, and it remains so until manually removed from quarantine.
Click the link to go to the Endpoints page, where you can search for endpoints
with Registration status of Quarantined or Quarantined (Inactive).
See also:
“Alerts” on page 338
Alert 6001
No territories configured to host conference rooms.
You must enable a territory to host conference rooms in order to use the cluster
responsible for the territory as a Conference Manager. You can enable up to
three territories to host conference rooms.
Click the link to go to the Territories page.