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CHAPTER
20-1
Cisco Broadband Access Center 3.8 Administrator Guide
OL-27172-01
20
Cisco BAC Support Tools and Advanced
Concepts
This chapter contains information on, and explains the use of, tools that help you maintain Cisco
Broadband Access Center (BAC) as well as speed and improve the installation, deployment, and use of
this product.
This chapter includes the following sections:
• Using the deviceExport.sh Tool, page 20-1
• Using the disk_monitor.sh Tool, page 20-4
• Using the resetAdminPassword.sh Tool, page 20-5
• Using the runEventMonitor.sh Tool, page 20-5
• Using the changeARProperties.sh Tool, page 20-8
• Using the changeNRProperties.sh Tool, page 20-9
For a list of other tools that are supported in this release, see Cisco BAC Tools, page 9-7.
Note This section contains examples of tool use. In many cases, the tool filenames include a path specified as
BPR_HOME. This indicates the default installation directory location.
Using the deviceExport.sh Tool
You can obtain information about devices by using the device export tool, which retrieves device
information from the Cisco BAC system and exports it to a flat file. This file can, in turn, be used to
import data into an external application.
The deviceExport.sh tool, located at the BPR_HOME/rdu/bin directory, exports device information
from the backup snapshot of the RDU database to a Comma Separated Value (CSV) format file.
Note You can use the device export tool only on the backup database; the tool does not export device
information from the live RDU database.
You must provide a list of device properties that are to be exported in the control file. The control file is
an XML file which defines the fields required for export. The tool provides an option to generate a
sample control file, which you can edit to configure which properties to export.