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11-4
Cisco Broadband Access Center 3.8 Administrator Guide
OL-27172-01
Chapter 11 Monitoring Cisco Broadband Access Center
Syslog Alert Messages
Watchdog Agent Alerts
Whenever the watchdog process sends a syslog alert, you can find error details (if any) in the
<BPR_DATA>/agent/logs/agent_console.log file and the log files corresponding to the specific
component mentioned in the alert (if any).
For example, if you receive an alert similar to
The rdu unexpectedly terminated, you would check
the RDU server log file (<BPR_DATA>/rdu/logs/rdu.log) for additional information. Table 11-3
identifies the watchdog agent alerts.
The component variable presented in the watchdog agent alerts list shown in Table 11-3 represents any
of these component values:
• rdu
• dpe
DPE-1-125: Configured extension script file is
missing
Clear:
DPE-1-126: Configured extension script file is
available
The configured script file is not available in the
DPE cache. This alert will be fired only once per
script.
This error cannot be manually cleared. Once the
error is cleared, a clear alert is fired.
DPE-1-127: Configured extension script file
failed for the device
Clear:
DPE-1-128: Configured extension script file
executed for the device
The configured script for a device has failed. This
alert will be fired only once for a script failure per
device.
This error cannot be manually cleared. Once the
error is cleared, a clear alert is fired.
Table 11-2 DPE Alerts (continued)
Alert Description
Table 11-3 Watchdog Agent Alerts
Alert Description
AGENT-3-9001: Failed to start the component Indicates that the watchdog has failed to start the
specified component.
AGENT-3-9002: The component unexpectedly
terminated
Indicates that the specified component, that the
agent process monitors, unexpectedly failed.
AGENT-3-9003: Failed to stop the component Indicates that a component did not stop when the
watchdog agent attempted to stop it.
AGENT-6-9004: The component has started Is generated any time the watchdog agent
successfully starts a component. This message is
for informational purposes only.
AGENT-6-9005: The component has stopped Is generated any time the watchdog agent a
successfully stops a component. This message is
for informational purposes only.