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11-2
Cisco Broadband Access Center 3.8 Administrator Guide
OL-27172-01
Chapter 11 Monitoring Cisco Broadband Access Center
Syslog Alert Messages
• Message—Provides the alert text or message.
RDU Alerts
Table 11-1 identifies the RDU alerts.
DPE Alerts
Whenever a DPE syslog alert is sent, you can find additional details in the DPE logs.
You can use the show log command to access the DPE logs. See Cisco Broadband Access Center 3.8
DPE CLI Reference, for additional information.
Some DPE errors are also propagated to the RDU server log files. You can find these in the
<BPR_DATA>/rdu/logs/rdu.log file.
Table 11-1 RDU Alerts
Alert Description
RDU-1-101: RDU ran out of disk space Indicates that the storage partition that the RDU
server uses ran out of space. After encountering
this error, the RDU attempts to restart
automatically, but will typically encounter the
same error again until more storage space is
available.
See Cisco BAC Support Tools and Advanced
Concepts, page 20-1, for additional information
on upgrading the disk.
RDU-1-103: RDU ran out of memory Indicates that the RDU ran out of memory. After
encountering this error, the RDU server restarts
automatically.
RDU-1-111: Evaluation key for technology
[technology_name] expired
Appears if an evaluation key for the technology
specified expires. You must contact Cisco sales or
TAC for a new license key.
RDU-1-115: You have used [percent]percent of
available [technology_name] licenses
Identifies the quantity of licences used (in
percentage) out of the total number of allowable
licenses. Appears when you reach 80% of the
license capacity.
BPR-RDU-4-1140: DNS took X seconds for
lookup of address [10.0.0.1/test.com]; Check DNS
configuration and health of servers
Indicates that Cisco BAC performance may be
slow due to delayed response from the DNS. The
alert is generated whenever IP Address look-up
takes more than 60 seconds.
Note Whenever an RDU syslog alert is sent, additional details (if any) can be found in log file
<BPR_DATA>/rdu/logs/rdu.log.