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CHAPTER
11-1
Cisco Broadband Access Center 3.8 Administrator Guide
OL-27172-01
11
Monitoring Cisco Broadband Access Center
This chapter describes how you can monitor the central RDU servers and the DPE servers in a Cisco
Broadband Access Center (BAC) deployment.
This chapter includes the following sections:
• Syslog Alert Messages, page 11-1
• Monitoring Servers by Using SNMP, page 11-5
• Monitoring Server Status, page 11-12
• Monitoring Performance Statistics, page 11-14
• Traffic Profiling, page 11-18
Syslog Alert Messages
Cisco BAC generates alerts through the syslog service. Syslog is a client-server protocol that manages
the logging of information. Cisco BAC syslog alerts are not a logging service; they provide a notification
that a problem exists, but do not necessarily define the specific cause of the problem. You might find this
information in the appropriate Cisco BAC log files.
Message Format
When Cisco BAC generates an alert message, the format is:
XXX-#-####: Message
• XXX—Identifies the facility code, which can include:
–
RDU (regional distribution unit).
–
DPE (device provisioning engine).
–
AGENT (Cisco BAC process watchdog).
• #—Identifies the severity level in use. The three levels of alerts are:
–
1, which is alert.
–
3, which is error.
–
6, which identifies informational messages.
• ###—Identifies the numeric error code as described in the following sections.