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Model GFC7000E Instruction Manual Appendix C - Repair Questionnaire - GFC7000E
048450130 Rev A1 251
Appendix C - Repair Questionnaire - GFC7000E
Company: _________________________ Contact Name: _____________________________
Phone Number: ___________ Fax Number: _____________ Email: ____________________
Site Address: __________________________________________________________________
Can we connect to the instrument? If so, provide IP address or modem #:___________________
Model GFC7000E Serial Number:_________________ Firmware revision: _________________
The serial number can be found on the back of the instrument, the firmware revision is displayed in the upper left corner of the
display when pressing SETUP on the front panel (Example:
C.3).
1. List all front panel error/warning messages:_________________________________________
______________________________________________________________________________
2. Please complete the following table: (Depending on options installed, not all test parameters
shown below may be available in your instrument)
PARAMETER
RECORDED
VALUE
ACCEPTABLE
VALUE
PARAMETER
RECORDED
VALUE
ACCEPTABLE
VALUE
RANGE ppb/ppm
50 ppb - 20 ppm
SLOPE 1.0 ± 0.3
STABIL ppb
≤ 1 ppb with zero
air
OFFSET mV < 250
SAMP FL cm³/min
500 ± 50 HVPS V 5500-900
PMT SIGNAL
WITH ZERO
AIR
mV
-20 to 150 ETEST mV 2000 ± 1000
PMT SIGNAL
AT
SPAN GAS
CONC
mV
ppb/ppm
0-5000
0-20 000 ppb
OTEST mV 2000 ± 1000
NORM PMT
AT
SPAN GAS
CONC
mV
ppb/ppm
0-5000
0-20 000 ppb
RCELL TEMP °C 50 ± 1
UV LAMP mV
2 000 to 4 000 BOX TEMP °C Ambient + ~5
STR. LGT ppm
≤ 100 ppb/ zero
air
PMT TEMP °C 7 ± 2
DARK PMT mV
-50 to 200 IZS TEMP °C 50 ± 3
DARK LAMP mV
-50 to 200
3. Has the analyzer been checked for leaks? Yes No For proper flows? Yes No
4. What are the failure symptoms? _________________________________________________
______________________________________________________________________________
______________________________________________________ Continue on back if necessary
5. Which tests have you done trying to solve the problem? _______________________________
________________________________________________________
Continue on back if necessary
6. If possible, fax a portion of a strip chart or email a data file to customer service.
CUSTOMER SERVICE CONTACT INFORMATION: 16830 Chestnut St., City of Industry, Ca. 91748
PHONE
: +1 626-961-9221 or 1-626-934-1500. FAX: +1 626-961-2538. EMAIL: ai-customerservice@teledyne.com.
You can access and submit an online version of this form at http://www.teledyne-api.com/forms/csformGFC7000E.asp