Filter
Top Products
Configuration and Use Manual 103
Operation AppendicesMaintenance and TroubleshootingCommissioning
Chapter 10
Troubleshooting
10.1 Overview
This chapter describes guidelines and procedures for troubleshooting the flowmeter. The information
in this chapter will enable you to:
• Categorize the problem
• Determine whether you are able to correct the problem
• Take corrective measures (if possible)
• Contact the appropriate support agency
Note: All ProLink II procedures provided in this section assume that your computer is already
connected to the transmitter and you have established communication. All ProLink II procedures also
assume that you are complying with all applicable safety requirements. See Appendix D for more
information.
Note: All Communicator key sequences in this section assume that you are starting from the “Online”
menu. See Appendix E for more information.
10.2 Guide to troubleshooting topics
Refer to Table 10-1 for a list of troubleshooting topics discussed in this chapter.
Table 10-1 Troubleshooting topics and locations
Section Topic
Section 10.4 Transmitter does not operate
Section 10.5 Transmitter does not communicate
Section 10.6 Zero or calibration failure
Section 10.7 Low power and mA fault action
Section 10.8 Fault conditions
Section 10.9 HART output problems
Section 10.10 I/O problems
Section 10.11 Sensor simulation mode
Section 10.12 Status alarms
Section 10.13 Checking process variables
Section 10.14 Diagnosing wiring problems
Section 10.14.1 Checking the power supply wiring
Section 10.14.2 Checking grounding
Section 10.14.3 Checking the HART communication loop
Section 10.15 Checking the communication device