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support services provide hardware and software solutions to keep your network operating at
peak performance. For more information, call (800) 272-3634.
Other telephone numbers
For a menu of Lucent’s services, call (800) 272-3634. Or call (510) 769-6001 for an operator.
Calling Lucent from outside the United States
You can contact Lucent by telephone from outside the United States at one of the following
numbers:
For the Asia-Pacific region, you can find additional support resources at
http://www.lucent.com/ins/international/apac/.
Obtaining assistance through correspondence
Send your technical support questions to one of the following email addresses, or correspond
by fax, BBS, or regular mail with Customer Service in Lucent’s U.S. offices in Alameda, CA:
• Email from within the U.S.—support@ascend.com
• Email from Europe, the Middle East, or Africa—EMEAsupport@ascend.com
• Email from the Asia-Pacific region—apac.support@ascend.com
• Fax—(510) 814-2312
• Customer Support BBS (by modem)—(510) 814-2302
• Write to Lucent at the following address:
Attn: Customer Service
Lucent Technologies
1701 Harbor Bay Parkway
Alameda, CA 94502-3002
USA
Telephone outside the United States (510) 769-8027
Austria/Germany/Switzerland
(+33) 492 96 5672
Benelux
(+33) 492 96 5674
France
(+33) 492 96 5673
Italy
(+33) 492 96 5676
Japan
(+81) 3 5325 7397
Middle East/Africa
(+33) 492 96 5679
Scandinavia
(+33) 492 96 5677
Spain/Portugal
(+33) 492 96 5675
UK
(+33) 492 96 5671