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Reports have been delayed, and because both contribution margin and Management EBT were available to the former chief operating decision
maker during 2003, we have determined that it is appropriate to disclose both contribution margin and Management EBT for the periods
presented. See “Segment information — General description” in note 6 of the accompanying consolidated financial statements.
From a liquidity perspective, we maintain strict controls over our sources and uses of cash. We also focus on the liquidity and cash flows of our
customers in an effort to minimize our credit risk. We closely monitor our inventory levels, both in our manufacturing facilities as well as at
our contract manufacturers, in an effort to minimize our exposure to excess supply and subsequent cash costs incurred as a result of excess
capacity.
Our strategic plan and outlook
On August 19, 2004, we announced a new strategic plan intended to enable us to build on our market leadership in developing the converged
networks of the future and improve business efficiency and operating cost performance in an increasingly competitive market. We provided
further details concerning the strategic plan on September 30, 2004 and December 14, 2004. It is our intention to be optimally positioned to
maximize strategic opportunities as they arise and leverage our acknowledged strengths in high reliability networks and strong customer
loyalty. We continue to drive our business forward with a focus on costs, cash and revenues as strategic goals. We remain committed to our
business strategy of technology and solutions evolution in helping our customers transform their networks and implement new applications and
services to drive improved productivity, reduced costs and revenue growth.
The principal components of the strategic plan are:
Our strategic plan also includes a work plan involving focused workforce reductions of approximately 3,250 employees, a voluntary retirement
program, real estate optimization and other cost containment actions such as reductions in information services costs, outsourced services and
other discretionary spending. Our workforce actions are focused to disproportionately protect customer and sales facing roles as well as
continue our focus on new innovative solutions. Approximately 64% of employee actions related to the focused workforce reduction were
completed by the end of 2004, including approximately 55% that were notified of termination or acceptance of voluntary retirement, with the
remainder comprised of voluntary attrition of employees that were not replaced. The remainder of employee actions are expected to be
completed by June 30, 2005. In addition, however, the Company continues to hire in certain strategic areas such as investments in the finance
organization. These focused headcount reductions are intended to result in ongoing cost reductions in R&D and SG&A expenses and cost of
sales. These actions are subject to the completion of required jurisdictional consultation and regulatory approvals. This workforce reduction is
in addition to the workforce reduction that will result from our agreement with Flextronics International Ltd., or Flextronics (for more
information, see “Evolution of our supply chain strategy”). We expect the real estate actions to be completed by the end of 2005.
We estimate charges to the income statement associated with our overall work plan in the aggregate of approximately $450 comprised of
approximately $220 with respect to the workforce reductions and approximately $230 with respect to the real estate actions. No charges are
expected to be recorded with respect to the other cost containment actions. Approximately 25% of the aggregate income statement charges
were incurred in 2004 with the remainder expected to be incurred in 2005.
The associated cash costs of the work plan of approximately $430 are expected to be split approximately equally between the workforce
reductions and real estate actions. Approximately 10% of these cash costs were incurred in 2004 and approximately 40% are expected to be
incurred in 2005. The remaining 50% of the cash costs relates to the real estate actions and are expected be incurred in 2006 through to 2022
for ongoing lease costs related to impacted real estate facilities.
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• a renewed commitment to best corporate practices and ethical conduct, including the establishment of the office of a chief ethics and
compliance officer, which has been filled on an interim basis pending the permanent appointment of Susan E. Shepard, as now
announced;
• a streamlined organizational structure to reflect alignment with carrier converged networks;
• an increased focus on the enterprise market and customers;
• optimized R&D programs for highly secure, available and reliable converged networks;
• the establishment of a chief strategy officer to drive partnerships, new markets and acquisitions;
• the establishment of a chief marketing officer to drive overall marketing strategy;
• the strategic review of embedded services to assess opportunities in the professional services business; an
d
• a distinct focus on government and defense customers.