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Competition
Our major competitors in the global wireless infrastructure business have traditionally included Telefonaktiebolaget LM Ericsson, Nokia
Corporation, Siemens Aktiengesellschaft, Motorola, Inc. and Lucent Technologies Inc. Nokia and Siemens compete in the sale of GSM and
UMTS equipment, whereas Lucent competes in the sale of CDMA and UMTS equipment. Motorola is a competitor in the sale of GSM, UMTS
and CDMA equipment. Ericsson competes in the sale of equipment for all of the major wireless communications technologies. More recently,
Samsung Electronics Co., Ltd. has emerged as a competitor in the sale of CDMA systems, and Huawei Technologies Co., Ltd. and ZTE
Corporation have emerged as competitors for GSM, CDMA and UMTS systems in China and many other developing countries. NEC
Corporation and Fujitsu Limited have emerged as competitors for UMTS equipment.
The primary global factors of competition for our Wireless Networks products include:
We intend to compete with our traditional and emerging competitors as the global market for wireless networking equipment migrates to 3G
technologies.
Enterprise Networks
Products
Our Enterprise Networks solutions portfolio provides data, voice and multimedia communications solutions for our enterprise customers. We
also provide our enterprise customers with related professional services.
Circuit and packet voice solutions
Our voice portfolio includes a broad range of circuit and packet voice communications solutions.
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• technology leadership, product features and availability;
• product quality and reliability;
• conformity to existing and emerging regulatory and industry standards;
• warranty and customer support;
• price and cost of ownership;
• interoperability with other networking products;
• network management capabilities;
• traditional supplier relationships, particularly in EMEA and the Asia Pacific region;
• regulatory certification; and
• provision of customer financing.
• Our communications servers and remote gateway products provide converged data, voice and multimedia communications systems,
using voice over internet protocol, or IP, or session initiation protocol, or SIP, for service providers and enterprises. SIP is a
standard protocol for initiating an interactive user session that involves multimedia elements such as video, voice, chat, gaming and
virtual reality. Our enterprise solutions can be used by customers building new networks and customers who want to transform their
existing communications network into a more cost effective, packet-based network supporting data, voice and multimedia
communications.
• Our customer premises-based circuit and packet telephone switching systems are designed for small, medium and large commercial
enterprises and government agencies. These systems provide or can be configured with multiple applications, including voice
communications features, such as voice messaging, call waiting and call forwarding, as well as advanced voice services, converged
multimedia applications and other networking capabilities.
• Our customer contact center, messaging and interactive voice and web service solutions are advanced communications tools
designed to work with our customer premises-based solutions. These tools enable employees to efficiently and productively
communicate with business contacts and other employees regardless of where they are located, the applicable time zone or whether
they choose to interact over the telephone or the Internet.