BMC Software, Inc., Confidential and Proprietary Information
2-10 PATROL
®
Database Administration Installation Guide
Troubleshooting the Server Installation
If you receive any of the following messages during the server
installation, take the necessary corrective action and then proceed with
your installation.
0220 ERROR: Failure in recovering files.
Explanation: The script could not find all of the files on the CD to
perform the installation.
User Response: Contact BMC Software Product Support (as indicated
on page ii) and request a new CD.
0260 ERROR: Unable to append to /tmp/bmcfile.1.
Explanation: The script could not write to /tmp because the file
system was full, you do not have write permissions on it, or
/tmp is
remotely mounted.
User Response: Check whether enough disk space exists on the file
system for the installation. If there is enough disk space, check that you
have permissions to write to the
/tmp directory. If you do not have the
correct permissions, change permissions on
/tmp so that you can proceed
with the installation.
Special Installation Situations
This section addresses special installation situations that can apply to
users with Unix hosts. The following topics are covered:
• transferring an installation image of a Database Administration
server
• using a central server location
