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Questions? Refer to Page 10-13 For Customer Care Information.
10-15
A MediSense representative will address the problem and/or instruct
you to return the monitor. Do not return the Precision PCx Monitor or
any part of the system for repair until you receive authorization from a
MediSense representative.
To help ensure efficient resolution of the problem, complete the
following steps before calling MediSense.
1. Review the troubleshooting information in this section.
2. Obtain the most recent control results and record them below.
Control Solution Low Normal High
(If used) (If used) (If used)
Results
Expected Range
Test Strip Lot
Number
Control Solution
Lot Number
Date
3.Enter the date the problem occurred:___________________________
4.Describe the problem and the conditions when it occurred: _________
________________________________________________________
________________________________________________________
________________________________________________________
5. Have the Precision PCx Monitor and testing materials available
when calling.
ADD Philippines
Metro Manila, Philippines
Tel: 63 2 637 8253
Tel: 63 2 689 0414
ADD Singapore
World Trade Center, Singapore
Tel: 65 278 8343
ADD Taiwan
Taipei, Taiwan
Tel: 886 22 505 0828
ADD Thailand
Bangkok, Thailand
Tel: 66 2 252 2004